Section 6: The Three-Tier Dashboard

Making It Real

Section 6: The Three-Tier Dashboard

Tier 1: The CTO Weekly Review (5 minutes)

Metric Target Source
Lead Time for Change < 1 hour CI/CD pipeline
Experiment Velocity ≥ 2 per team per month Experiment tracking
Self-Service Transaction Rate ≥ 85% Platform + ticket analytics
Incident Count (cascading) 0 Incident tracker
Calendar: Building vs. Blocking ≥ 70% building Calendar audit

Tier 2: The Monthly Leadership Review (30 minutes)

Add to the weekly five: Decision Quality Score, AI Self-Service Rate, Cross-Functional Team Ratio, Innovation Budget Ratio, Postmortem Completion Rate, Ethics Review Gate Compliance.

Tier 3: The Quarterly Strategic Review (2 hours)

Full metrics review including all Truth metrics, Mental Model metrics, Commitment Checks, and trend analysis. Use this to update strategy, reallocate budget, and identify blind spots.