Section 6: The Three-Tier Dashboard
Making It Real
Section 6: The Three-Tier Dashboard
Tier 1: The CTO Weekly Review (5 minutes)
| Metric | Target | Source |
|---|---|---|
| Lead Time for Change | < 1 hour | CI/CD pipeline |
| Experiment Velocity | ≥ 2 per team per month | Experiment tracking |
| Self-Service Transaction Rate | ≥ 85% | Platform + ticket analytics |
| Incident Count (cascading) | 0 | Incident tracker |
| Calendar: Building vs. Blocking | ≥ 70% building | Calendar audit |
Tier 2: The Monthly Leadership Review (30 minutes)
Add to the weekly five: Decision Quality Score, AI Self-Service Rate, Cross-Functional Team Ratio, Innovation Budget Ratio, Postmortem Completion Rate, Ethics Review Gate Compliance.
Tier 3: The Quarterly Strategic Review (2 hours)
Full metrics review including all Truth metrics, Mental Model metrics, Commitment Checks, and trend analysis. Use this to update strategy, reallocate budget, and identify blind spots.